dataIQ-DNS Privacy Policy

Version: 1.0
Effective Date: 1 August 2026
Last Updated: 1 August 2026

1. Introduction

This Privacy Policy explains how DataNnoviteSol LLP (“Company”, “we”, “our”) collects, uses, stores, processes, and protects information when customers use the dataIQ-DNS platform.

2. Scope

This Policy applies to:

Visitors to our website
Trial users
Paying customers
Authorized users of customer accounts

3. Information We Collect

Account Information

Name
Organization
Business email
Phone number
Billing contact information

Customer Data

Documents uploaded by customers
Metadata associated with uploaded documents
Validation corrections and user actions

Technical Information

IP address
Browser type
Device information
Operating system
Log files
Session identifiers

Usage Information

Login history
Pages accessed
Features used
API usage
Processing statistics

4. Purpose of Processing

We process information to:

Provide the Service
Authenticate users
Process documents using AI
Generate analytics
Improve platform performance
Detect fraud and security incidents
Comply with legal obligations
Provide customer support

5. AI Processing

Customer documents may be processed using AI models selected by the Company or the Customer.

The Company uses reasonable safeguards when transmitting information to AI providers.

Customers remain responsible for reviewing AI-generated outputs before operational, legal, or financial use.

6. Data Ownership

Customers retain ownership of all uploaded documents and business data.

The Company receives a limited right to process Customer Data solely to provide the Service.

The Company does not sell Customer Data.

7. Sharing of Information

Information may be shared only with:

Infrastructure providers
Authentication providers
AI service providers
Payment providers
Professional advisers
Government authorities where legally required

8. Data Security

Reasonable technical and organizational measures include:

HTTPS/TLS encryption in transit
Access controls and Role-Based Access Control (RBAC)
Audit logging
Secure authentication
Backup procedures
Monitoring and security updates

No internet-based system can be guaranteed to be completely secure.

9. Data Retention

Customer Data is retained:

During the active subscription
For a reasonable post-termination retention period unless otherwise agreed or required by law
Thereafter deleted or anonymized in accordance with Company policy

Backups may persist until normal backup rotation completes.

10. Customer Responsibilities

Customers should:

Protect account credentials
Upload only data they are authorized to process
Export required data before account closure
Review AI-generated outputs

11. International Processing

Customer Data may be processed using cloud infrastructure or AI providers located in different jurisdictions, subject to applicable law and contractual safeguards.

12. Cookies

The website may use cookies and similar technologies for:

Authentication
Analytics
Service improvement

Users may manage cookies through their browser settings where applicable.

13. Your Rights

Subject to applicable law, customers may request:

Access to personal information
Correction of inaccurate information
Deletion where legally permissible
Export of their data
Withdrawal of consent where processing is based on consent

14. Children’s Privacy

The Service is intended for business use and is not directed at children.

15. Changes to this Policy

The Company may update this Privacy Policy from time to time.

The latest version will always be published on the website together with the effective date.

16. Relationship with Customer Contracts

Where a separately executed agreement exists between DataNnoviteSol LLP and a Customer, that agreement prevails over this Privacy Policy to the extent of any inconsistency.

17. Contact

DataNnoviteSol LLP

For privacy-related questions or requests, please use the official contact details published on the dataIQ-DNS website.